Raiz System Upgrade, A Letter From Our CEO

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We’ve been dreaming up the many possibilities of what our credit union can do for you. We see the potential that our community has to reach their goals and have reimagined the paths we know to get there. We are thrilled to share that a total digital transformation is happening to provide you with the leading edge in financial services. It’s an exciting time to be part of the Raiz family!

What does this mean for you? It’s a complete overhaul of your banking experience, dedicated to personalizing how we meet your needs and helping you reach your goals sooner. All while providing you with the same excellent service you expect from Raiz.

On July 23, 2023, Raiz will undergo a major system upgrade that includes the launch of our new digital banking experience. Our new digital banking platform was developed to have more intuitive navigation, easier account management, and an overall improved look and feel. You can expect new exciting features that will allow you to manage cryptocurrency, monitor the progress of saving goals, view your credit score, simplify bill payment, and quickly apply for loans online. All of this and more is brought to you with top-in-class security and convenience in mind.

To help you get ready for the upgrade, we’ll be sending you a System Upgrade and Digital Banking Guide with all the information you need. To ensure you receive this guide and any other important notifications promptly, please update or confirm your contact information if you haven’t done so already. If you have any questions, you may reach us at questions@raiz.us, where our team of dedicated support staff will be happy to assist. So, whether you contact us in person, over the phone, or online through chat support, know that we are here to guide you through this upgrade every step of the way.

Thank you for trusting us as we bring these improvements to help you reach your financial goals with ease. Together, we can look up and ahead to an even brighter tomorrow.