Active Scam Alert

There is an active scam targeting Raiz members. This is a reminder that Raiz will never contact you to request a verification code. Please keep your verification codes and all other personal account information private and never share it with anyone. If you are ever unsure of the legitimacy of a call from Raiz, please hang up and call us at 1-877-378-3281 to confirm.

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Phishing is a form of fraud where fraudsters call you, saying you have potential fraud on your accounts and begin asking you for a series of personal information, such as:

• Last 8 digits of debit card number
• Amount of funds in the account
• Last 4 digits of Social Security number
• Address confirmation
• Cell phone number and email address
• Verification code

We urge you to stay vigilant and cautious to avoid falling prey to such scams.

To help you keep your finances and accounts protected, follow these precautions:

• Never give out personal information over the phone, through mail, or on the internet unless you initiated direct contact.
• If you are asked for your account number or SSN, hang up immediately.
• If you find the call, interaction, or questions asked suspicious, hang up immediately.
• Do not trust suspicious correspondence.
• Only use the phone numbers listed on our website raiz.us, including 1-877-378-3281, to contact us directly.

Rest assured, your savings at Raiz are federally insured by the NCUA up to $250,000 and backed by the full faith and credit union of the United States Government.

If you think that you may have accidentally revealed sensitive information or are a victim of a scam, contact us immediately.

Learn more about common frauds, who to report them to, and how to make sure you are staying safe with the articles below:

• Recognizing and Avoiding Scams – 4 minute read
• Scams Targeting Seniors – 2 minute read
• Scam Checker – 3 minute activity