After submitting your form to Raiz using DocuSign, a notification is sent to our team of Member Services Representatives (MSRs) for action
Our MSRs will process your form relatively quickly and will reach out to you should they have any additional questions.
You will receive two emails during the process. The first will be with our secure forms partner DocuSign. This message alerts the member that the form was completed, signed, and sent correctly. The second email will be from one of our MSRs informing you when maintenance is complete.