Post system upgrade weekend, members will receive two (2) statements. One for transactions made prior to the system upgrade weekend not including dividend information, and a second for the transactions made post-system upgrade weekend including dividend information.
The second statement will look different with an updated format. New statement format will show information for all accounts on which the member is the primary owner. Members who previously received multiple account statements will now only receive one consolidated statement.
Business accounts with an EIN (tax ID number) will continue receiving a separate monthly business account statement. Please refer to the key dates page for more information.
