Skip nav to main content.

What happens if my biller says they never received my payment made?

Please check your digital banking to ensure the bill has been paid. If it shows as paid, please get in touch with us at 915-843-8346 for further assistance.

Start live chat!

Holiday Closure: Raiz branches, call center, and operations center will be closed on Monday, February 16, 2026 in observance of Presidents' Day. Learn more