How do I remove the lost card number?
The old card cannot be removed but you can “unmanage” the old card through the...
My card was lost, and I received a replacement, does the new card number need to be registered manually through the app?
Yes, your new card number will need to be registered to your profile. The replacement...
I forgot my CardValet password, how can I retrieve it?
For security reasons, your password cannot be retrieved. In this case, click on the “Forgot...
I forgot my username; how can I retrieve it?
Click the “Forgot Username” link within the application and your username will be emailed to...
Can I “Lock/Unlock” my card(s) at any time?
You manage your card controls and can turn the card(s) on/off at the click of...
Can multiple cards be linked to one registered CardValet account?
Yes. Cardholders can register multiple cards from Raiz. Additional cards can be added within Menu...
Can I add both my credit and debit cards to the same user profile?
Yes, you can manage both cards under the same profile.
How much is CardValet?
Free of charge to all Raiz credit and debit cardholders.
What is the login web address?
There is no web address to login to your CardValet account; it is a stand-alone...
Where can I download CardValet?
CardValet is available for download through the Apple App Store or on Google Play.