System Upgrade Weekend Closure
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What can I do to prepare for the system upgrade?
The process should be seamless; much of the work will happen behind the scenes. We...
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Will my paycheck/direct deposit be accepted before you close for the system upgrade weekend? Will I need to notify my employer?
Yes. Your paycheck/direct deposit will still be deposited into your account as scheduled. No. There...
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Will I be able to access www.raiz.us?
Yes. You will still be able to access our website, but you will not be...
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If I need to do a wire transfer, what time do I need to submit my request before you close for the system upgrade weekend?
Domestic wire transfer requests must be received by 1:00 pm (MDT) for same day processing.
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Will online transfers between accounts be available during system upgrade weekend?
No, digital banking transfers will not be available during the system upgrade weekend.
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Will my loan payment(s) be processed during the system upgrade weekend?
All loan payments set up to automatically process before the system upgrade, will process as...
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Will I be able to make a deposit during system upgrade weekend?
No, digital banking, mobile check deposit, ATMs, and in-person deposits will not be available during...
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Will I be able to log into digital banking to check my account balances?
No, unfortunately digital banking will be unavailable during the system upgrade weekend. Please refer to...
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If I lose my debit card during the system upgrade weekend, what do l do?
If you need to report a lost or stolen debit card, please call 1-833-699-0073. The...
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Will I be able to use my credit card during the system upgrade weekend?
Yes. You can still use your credit card during the system upgrade weekend without any...